FAQ
Questions,
answered.
The things owners ask us most. Anything missing? Ask Mel, or write to us.
What does Melanvi do?
We find where your team loses hours to repetitive work, design a fix made for your company, build it with the tools you use, and train your team so it sticks.
Who do you work with?
Clinics, medical suppliers and distributors of roughly 10 to 200 people that run on chat, spreadsheets and email. We also work with other growing companies when the fit is right.
How is this different from buying software?
Software gives you a tool. We fix the process first, then choose or connect tools only where they clearly pay off. Often the answer uses what you already have.
How much does it cost?
The one page review is free. Every project after that has a fixed price, agreed in writing before we start and based on the size of the process. No hourly billing. You get a quote with the review.
How long does it take?
The free review takes two working days and the Diagnostic one week. A Quick Win Sprint is live in 2 to 3 weeks, and a full system in 4 to 8 weeks.
Do you work remotely or on site?
Both. We work with companies worldwide, remotely by default, and on site when being in the room gets us closer to how your team really works.
Which languages do you work in?
English, Spanish, Russian and Arabic. Workshops, documents and training can be in any of them.
Which tools do you work with?
We are tool neutral. Spreadsheets, Google Workspace, Microsoft 365, common CRMs and accounting tools, and automation platforms. We use what fits your team.
Is my data safe?
We only access what the work needs, with your permission, and can sign an NDA and a data processing agreement before we start.
What is in the free review?
You tell us the one task that eats the most of your team's time. We send back one page: where the time goes and two or three fixes you can make right away. You keep it, whether or not you work with us.
What happens after the project?
Your team runs the new process on its own, with simple guides. If you like, an optional monthly plan keeps improving it and tracks the hours saved.
Still wondering?
One page, free, and you keep it.